nín
you (courteous, as opposed to informal 你[ni3])
To address someone with 您, you extend not just the word 'you' but also your heart toward them. The added 心 signals deference and warmth, marking this as a respectful register.
请问您贵姓?
qǐng wèn nín guì xìng?
May I ask what your surname is?
您对这件事有什么看法?
nín duì zhè jiàn shì yǒu shén me kàn fǎ?
What is your view on this matter?
您好
nín hǎo
hello (polite)